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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Brummitt

June 25, 2026

5  out of  5
rating by David Brummitt
"So glad to be Back in the Family with State Farm and the great people at Josh Igou State Farm Kingston, Tn. These folks are THE GREATEST! I had cars insured with Josh over years. But after selling them off, I still kept in touch with Josh and his Wonderful staff, and they still treated me like Family. Now back in Kingston, there was only 1 choice of where to get insurance for my new Tennessee Car. Josh Igou! The best rate and coverage for the money. Josh Saved me over $80+ on Full Coverage for my new car! He and his staff worked with me to get me everything I needed. I will be getting insurance for my new residence too. There was only 1 choice for me, Josh Igou!"
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Dustin Campbell

June 24, 2026

5  out of  5
rating by Dustin Campbell
"Fantastic one on one service! Abby worked through my schedule and remote location and got all my stuff insured at much better rates! I had been with my last insurance company for a long time and they just took more and more anytime they wanted. I'm very happy."
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Hayden Taylor

June 24, 2026

5  out of  5
rating by Hayden Taylor
"great experience from abby"
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quancy menifee

June 22, 2026

5  out of  5
rating by quancy menifee
"Fast friendly and courteous group…they pay attention to details and listen to the customers needs they offer me nothing but the best advice and service love doing business with them"
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Orion Wymore

June 11, 2026

5  out of  5
rating by Orion Wymore
"From start to finish 10/10 recommend. Very easy, fast, and thorough. Breianna Is a rockstar in the customer service department with amazing personality."
We responded:
"Thank you Orion."
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Ann Taylor

June 10, 2026

5  out of  5
rating by Ann Taylor
"Had two claims within two weeks and Brittany at Josh’s office was amazing. She kept in contact with me and gave me updates until refund was issued. Absolutely love everyone in the office."
We responded:
"Thank you Ann."
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Andrea Miller

June 10, 2026

5  out of  5
rating by Andrea Miller
"Josh saved me a lot of money when I switched to State Farm!"
We responded:
"Thank you Andrea."
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Latoya Scott

June 4, 2026

5  out of  5
rating by Latoya Scott
"Josh is very helpful with assisting with your car insurance needs. He makes the process of transferring from one company to another with ease. I had Progressive but they took advantage of my needs by adding on things I didn’t agree with . With State Farm and Josh being my agent he made it simple and easy. Even with my payments I tend to forget to transfer out from my savings to checking he assists and shows his concern and care to accommodate all my needs. Never met Josh a day in my life but I feel he is right next door. Truly amazing guy! The best insurance agent I have ever had . 10X ⭐️"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Josh Igou’s Team! We deeply appreciate your kind words here in Kingston . "
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Tammy Tipton

June 3, 2026

5  out of  5
rating by Tammy Tipton
"Great fast and friendly service ."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Josh Igou’s Team. "
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Autumn Creek

June 3, 2026

5  out of  5
rating by Autumn Creek
"I just called State Farm and Breianna Eichelberger, Customer Service Representative was super helpful in starting a new quote for me for my auto insurance policy. Our phone call took 15 minutes and she had me all set up with my start date of coverage, auto pay, and get my account hooked up and ready to go. I am paying less than half of what I was paying before!! There was great vibes from this office on the phone and I would recommend to anyone looking for good and affordable insurance in Tennessee!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Travis Cunningham

June 3, 2026

5  out of  5
rating by Travis Cunningham
"Amazing,fast,caring,professional.Ms Brianna I cannot put into words how amazing she looked for every way to save me money i would recommend them 8 days a week i had so many company trying to get my business i am privileged to have them as my agent"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Josh Igou’s Team here in Kingston . "
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Nicole Falco

June 2, 2026

5  out of  5
rating by Nicole Falco
"Hands down the best insurance group I’ve had so far since choosing State Farm many years ago; the kindest folks, best prices, & understanding policies. So glad I found them!"
We responded:
"Thank you Nicole! "
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Lori Wilkie

May 26, 2026

5  out of  5
rating by Lori Wilkie
"Briana was fantastic and helped so much with a good bundle."
We responded:
"Thank you Lori!"
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Melissa Bruce

May 18, 2026

5  out of  5
rating by Melissa Bruce
"They were great working with me and very helpful and kind"
We responded:
"Thank you Melissa!"
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barbara taylor

May 14, 2026

5  out of  5
rating by barbara taylor
"Best insurance agent I have ever had. Highly recommend for all insurance needs. Also has 401k options. Makes switching car insurance easy."
We responded:
"Thank you Barbara"
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Zack Becker

May 8, 2026

5  out of  5
rating by Zack Becker
"Cayla has great customer service and is always very helpful!"
We responded:
"Thank you Zack!"
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Deb Clark

May 8, 2026

5  out of  5
rating by Deb Clark
"Brianna always makes sure our insurance needs are taken care of. Friendly, helpful staff."
We responded:
"Thank you Deb!"
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Cassie Farris

May 8, 2026

5  out of  5
rating by Cassie Farris
"Cayla was so sweet and answered all my questions!"
We responded:
"Thank you Cassie!"
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Donna Mingle

May 7, 2026

5  out of  5
rating by Donna Mingle
"Thanks to Cayla Price for helping in finding the best solution for my budget. She was honest, knowledgeable, patient, and kind."
We responded:
"Thank you Donna!"
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brandon price

May 7, 2026

5  out of  5
rating by brandon price
"Cayla is great and saved me tons of money. Very professional."
We responded:
"Thank you Brandon!"
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Calen Woodell

May 7, 2026

5  out of  5
rating by Calen Woodell
"I spoke with Mrs. Price she answered the questions I had. 👍🏻"
We responded:
"Thank you Calen!"
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Jazzlyn Howey

May 6, 2026

5  out of  5
rating by Jazzlyn Howey
"Brittany is so helpful and kind! She is very knowledgeable and makes this process a lot less stressful! I would highly recommend!!"
We responded:
"Thank you Jazzlyn!"
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Eric Hergel

May 6, 2026

5  out of  5
rating by Eric Hergel
"The office staff is absolutely amazing if I could give ten starts I would. If their is a question needed to be asked that are quickly to respond and always professional. Absolutely hands down some of the best customer service I’ve ever dealt with through insurance."
We responded:
"Thank you Eric. "
Profile photo of KATHERINE FLING

KATHERINE FLING

May 5, 2026

5  out of  5
rating by KATHERINE FLING
"This company handled my request for insurance quotes for home, auto and liability with professionalism and ease. I was pleased with the pricing and overall I will be saving over $500 a year by switching my policies to State Farm. Even with saving that much, at least two of my auto policy provisions provided more coverage than my former policy. I look forward to a long and happy relationship with this company."
We responded:
"Thank you Katherine."
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Teresa Cody

May 4, 2026

5  out of  5
rating by Teresa Cody
"Great company, very professional and so down to earth!"
We responded:
"Thank you Teresa."